Service and Support

Innovation is a way of life at Kenton Brothers.  Our Engineers and technicians excel at taking legacy systems into modern standards.  Whether it’s from analog video to IP video surveillance or from legacy mercury to network based access control we can create a path.  We believe that you begin with the end in mind and build backward so that the system functions the way you need it to at the end of the migration.

Electronic and mechanical access control, IP video surveillance and intrusion systems represent an important investment. The primary function of these systems is life and asset protection. As these components become more technologically advanced, it’s critical that systems are maintained properly.  The primary goal of our service agreement is to keep your system functioning while reducing or eliminating downtime. We offer several plans that fit the broad spectrum of our customer’s needs.

In today’s digital age, the speed of doing business is instant. When systems go down, it’s critical to quickly and correctly determine the issue. Our Remote Services Group can troubleshoot systems by logging in remotely to assess the situation and determine a plan of action. This group can also support programming needs, license activation, alarm and user management.