KB Way Part 2 – Work Smart and Understand Core Values

By Justine King, Sales and Marketing Administrator at Kenton Brothers

Work Smart:

Tim Mullins

Anticipate, be efficient and productive. Always stay five steps ahead of the competition.

As a company, Kenton Brothers takes pride in each and every new hire. We consider our employees a part of our KB family, therefore, we hold our new hires to a high level of professionalism. In order for us to do this, we know that we have to invest in each employee from the beginning. According to our KB Way trait, Work Smart, we must train each of our employees to anticipate, be efficient and be productive. This begins with how we train each new hire.

Ryan McCourt and Tim Mullins were two of our most recent additions to the KB Family. Each were put through an intensive two-week training of online courses and in person lab modules to ensure they were well educated prior to their first day in the field.

“Kenton Brothers was the first company that I was given the opportunity to have formal training in the first two weeks before being tossed into the field. Ultimately, I felt more prepared as a new hire now than I did when I started out with our two biggest competitors in the security industry.”
– Ryan McCourt

Ryan McCourt

To help our technicians stay ahead of the game, we’ll provide anything and everything necessary for each of them to manage all obstacles onsite for our customers.

“I’ve needed power tools in the field. I asked. KB provided. Very accommodating for any and all tools or parts. Ropes for a specific job. I’ve gone through Ryan and Brinton or project managers with the same results.”
– Ryan McCourt

Know and understand KB Core Values:

Our values are the center of how the Kenton Brothers business is run. Instilling these values in each new hire is one of the most important things we can do as a company and Tim Mullins has lived up to and exceeded our Core Values.

“I make sure to deliver the same level of customer service to each of our customers on site, no matter how big or small the job may be. The customer is always our number one priority, and I never leave the site until they’re happy. I always give the utmost respect and service to every customer I encounter!”
–  Tim Mullins

Tim Mullins