SERVPRO Helps Kenton Brothers Systems for Security Recover After Flooding
By David Strickland, COO of Kenton Brothers
When disaster strikes, you quickly find out who’s in your corner. At Kenton Brothers Systems for Security, we experienced this firsthand after a flood disrupted our operations. Thankfully, SERVPRO stepped in, not just as a restoration company, but as true partners in recovery.
A Little History on SERVPRO
SERVPRO has been around since 1967, building its reputation as a leader in cleaning and restoration services across the country. Over the years, they’ve grown into a trusted name because of one simple but powerful promise: faster to any size disaster. Their professionalism and consistent focus on quality has made them the go-to for companies and families facing everything from water damage to fire and storm recovery.
Their success isn’t just about having the right tools—it’s about their mindset. SERVPRO emphasizes process, communication, and care, making sure the people they serve feel supported every step of the way.
Professionalism and Mindfulness in Action
From the moment SERVPRO arrived at our site, they brought calm to chaos. Their project management was sharp, their communication was constant, and their attention to detail was clear. Every stage of the recovery was explained and executed with efficiency and care.
That mindfulness in treating not just the building, but the people inside it with respect was something we deeply appreciated. They didn’t just dry walls and move equipment; they gave us confidence we’d come out of the flood stronger than before.
Spotlight on Joel Bates
A big part of that confidence came from Joel Bates, SERVPRO’s Project Manager. Joel has been with SERVPRO since 2013, and after 12 years in the field, he’s seen just about every kind of catastrophe. What makes Joel stand out isn’t just his technical skill it’s his heart for the work.
Having lived in Kansas City for 30 years, Joel is deeply rooted in our community. When asked why he does what he does, his answer was simple:
“I love what I do every day. I help people.”
Joel sees his role as a collaboration—not just with subcontractors and crews, but most importantly, with the customer. That philosophy was clear throughout our recovery. He guided us, kept us in the loop, and made sure our concerns were addressed.
For Joel, the most rewarding part of his job is helping companies like ours get back on their feet after disaster. And we can say from personal experience: he does it with professionalism, empathy, and a steady hand.
Our Gratitude
We think the world of Joel, and we are truly thankful for his leadership during this process. Recovering from a flood is no small task, but with Joel and SERVPRO on our side, it became manageable, structured, and even inspiring.
From all of us at Kenton Brothers Systems for Security—thank you, SERVPRO, and thank you, Joel. You turned a challenging chapter into a story of resilience and community.










By Kip Phillips, National Integration Manager for Kenton Brothers Systems for Security
The FASTVend system provides access-controlled cabinets, lockers and vending machines to hold the exact parts we need for our installations. By having the parts available via access control, we can track the quantity of each item being used and which truck or project the parts are being used for.
Our technicians use the vending machine system to keep their trucks stocked with basic consumable tools and installation materials as well as materials specific to ongoing projects. In the future, we’ll be able to use the locker system to receive drop offs of new tools. And we will place broken tools and dull drill bits in the locker system for pick up and repair by Fastenal employees.



