Bluetooth Access Control Credentials

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By Erik Andress, Sales Management Professional at Kenton Brothers

Bluetooth Access Control CredentialsBluetooth Technology

In recent years, access control systems have become an essential part of security measures in various industries, including healthcare facilities, educational institutions, government buildings, and commercial properties. These systems rely on credentials, such as keycards or fobs, to grant access to authorized individuals. However, the COVID-19 pandemic has led to an increased demand for touchless access control solutions.

Bluetooth access control credentials have emerged as an innovative solution that provides enhanced security and convenience while reducing the risk of germ transmission.

What are Bluetooth Access Control Credentials?

Bluetooth Access Control CredentialsTouchless Bluetooth access control credentials are an alternative to traditional access control systems that rely on physical keys, cards, or fobs. These credentials use Bluetooth technology to communicate with a reader installed on a door or gate. Users can unlock doors or gates by simply presenting their Bluetooth-enabled device, such as a smartphone or smartwatch, to the reader.

How do Bluetooth Access Control Credentials Work?

Touchless Bluetooth access control credentials work by establishing a connection between the user’s device and the access control reader via Bluetooth. When a user approaches a door or gate, the access control reader sends a Bluetooth signal to the user’s device. The user’s device then responds with an encrypted signal that is verified by the access control reader. If the signal is authenticated, the access control reader unlocks the door or gate.

Bluetooth Access Control CredentialsWhat are the Benefits of Bluetooth Access Control Credentials?

  1. Enhanced Security: Bluetooth access control credentials provide enhanced security by reducing the risk of credential theft or loss. Traditional access control credentials, such as keycards or fobs, can be lost, stolen, or copied. However, Bluetooth access control credentials are tied to the user’s personal device and cannot be easily transferred or duplicated.
  2. Convenience: Touchless Bluetooth access control credentials provide greater convenience compared to traditional access control systems. Users no longer need to carry a physical keycard or fob with them at all times. Instead, they can simply use their smartphone or smartwatch to gain access.
  3. Reduced Germ Transmission: Bluetooth access control credentials are an effective solution for reducing the spread of germs. Traditional access control systems require users to touch keycards or fobs, which can potentially spread germs. However, Bluetooth access control credentials eliminate the need for physical contact, reducing the risk of germ transmission.
  4. Scalability: Bluetooth access control systems can be easily scaled up or down depending on the needs of the organization. Adding or removing users is a simple process that can be done remotely, providing greater flexibility and convenience.

Bluetooth Access Control CredentialsOther key benefits:

  • Works with Apple Watches
  • A Mobile Friendly App allows you to customize your experience with readers. Rename them on the phone to make them make sense to the user, put them in a Favorites tray,  hide readers your user does not have access to and customize the reading distance per door up to 30 feet.
  • Multi technology Reader – 125Khz prox, iClass CSN, iClass Classic, Mifare, Desfire EV1 and EV2, Legacy GE format and Bluetooth (iOS and Android)
  • May purchase the readers by the credential or by the reader.  If purchased by the reader then customer has unlimited credential capability at no extra charge.
  • Very secure using encrypted Bluetooth data transfer

Conclusion

Bluetooth access control credentials are an innovative solution that provides enhanced security, convenience, and reduced germ transmission. As the world continues to adapt to the challenges posed by the COVID-19 pandemic, touchless access control solutions will play an increasingly important role in ensuring the safety and security of organizations and individuals.

CPTED Part 2: Natural Surveillance and Natural Access Control

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By Kevin Whaley, CPP, Sr. Security Consultant at Kenton Brothers

Natural Surveillance and Natural Access ControlWelcome to Part 2 of Crime Prevention Through Environmental Design (CPTED). In Part 1, I introduced the concept of CPTED and the importance of ensuring CPTED principles are considered when developing or enhancing your security program.

We touched on the four key overlapping concepts of CPTED which include:

  1. Natural Surveillance
  2. Natural Access Control
  3. Territorial Reinforcement
  4. Maintenance

For this part of the series, we will be diving into greater detail on the concepts of Natural Surveillance & Natural Access Control.

In order to successfully implement a CPTED plan of action, we must understand that all human space:

  • Has some designated purpose
  • Has social, cultural, legal, or physical definitions (such as expectations or regulations) that prescribe the desired and acceptable behaviors
  • Is designed to support and control the desired and acceptable behaviors

With that understanding in mind, our approach should focus on:

  • Manipulating the physical environment to produce behavior effects that reduce the fear and incidence of certain types of criminal acts;
  • Understanding and modifying people’s behavior in relation to their physical environment
  • Redesigning space or using it differently to encourage desirable behaviors and discourage illegitimate activities; and
  • Reducing the conflicts between incompatible building users and building uses, with the goal of eliminating “no person’s land” that no one takes ownership of.

There are various controls that can be implemented to supplement or support the approaches listed above. However, before we dive into that, we need to understand the various concepts of CPTED in order to apply the approaches correctly.

Natural Surveillance

Natural surveillance is defined as the placement of physical features, activities and people in a way that maximizes visibility from the surrounding environment. Why does this matter? It increases the threat of apprehension by taking steps to increase the perception that people will be seen.

In other words, features that can maximize the visibility of people, parking areas, building entrances and other common use areas promote natural surveillance.

Example #1

As you can see in picture below, this site looks like it may be abandoned. If I were a “bad guy” I would probably think this looks like it doesn’t get a lot of attention from the workers or from the public. There are a lot of dark areas in which it would be very easy to remain undetected. Passers-by may not even notice it’s there.

CPTED - Natural Surveillance & Natural Access Control

Now here is that exact same location after applying basic CPTED principles. For this location, they added a significant lighting to greatly enhance visibility and eliminate hiding spots. Additionally, the large tree on the left was overgrown and actually growing OVER the roof. The tree was trimmed back to eliminate that avenue of opportunity.

CPTED - Natural Surveillance & Natural Access Control

Example #2

In this scene, you can see that the parking lot is barely visiible from the sidewalk, much less the street. The overgrown vegetation and low levels give bad guys plently of places to hide.

CPTED - Natural Surveillance & Natural Access Control

After doing some basic landscaping, they were able to greatly enhance the visibility of the parking lot and in doing so, actually helped improve illumination levels since lighting wasn’t being blocked by vegetation.

CPTED - Natural Surveillance & Natural Access Control

Inside/Outside

Keep in mind that when we talk about natural surveillance, that can apply to any environment and scenario. It’s not restricted to outdoor scenarios and encompasses much more than just lighting, landscaping etc. It can also include interior spaces such as lobbies, or other common areas. This means the way in which these areas are constructed or designed as well as any “decorations” that may be placed. It’s important to make sure that you are allowing for clear lines of sight as much as possible for natural surveillance.

Natural Access Control

Natural access control is a concept where people are physically guided through a space by the strategic design of streets, sidewalks, building entrances, and landscaping.

Similar to natural surveillance, don’t let “natural” lead to the misconception that this has to deal with just exterior design and landscaping. This pertains not only to the exterior of your building but interior as well.

There is public space and there is private space and sometimes the lines can be blurry. Natural access control fixes that by guiding people in and out of a space using signs, barriers, and other cues. When it is very clear where people should be, it becomes glaringly obvious when someone crosses that boundary into a place they should not be. And that attracts a lot of unwanted attention for a would-be criminal.

Most of us follow the cues that guide us from one place to the next: we walk on the sidewalk or pathway, we obey signs that say “No Trespassing” or “Parking Prohibited,” and we respect barriers, walls, locked doors, and fences designed to keep us out of a particular space. Ignore those “rules,” and you stick out. You’ve broken the silent agreement. Few things say, “I don’t belong here!” more than stepping off the marked path, lingering in a no-parking zone, or hopping over a fence.

And that’s natural access control doing its thing.

Pathways, signage, lighting, and borders—hedges, other plants, fences, and so on—let us direct the flow of foot traffic, which allows us to differentiate immediately between where people should and should not be.

Public space: good. Private space: suspicious.

Criminals want to blend in and disappear. Natural access control reduces, if not eliminates, their ability to do so.

Other design elements include:

  1. Single point of entry
  2. Restricted access to private, internal spaces with barriers, doors, and signage
  3. Sidewalks, roads, and pathways that funnel traffic into appropriate public spaces
  4. Barriers to prevent unauthorized use of spaces
  5. Low, open-type fencing that indicates private space, but does not prevent natural surveillance
  6. Eliminating design features that grant access to roofs or higher windows
  7. Locking windows and doors
  8. Thorny plants around first-floor windows and other potential points of access

We encounter natural access control all around us, just living our day-to-day lives. Most respect the cues they provide and take heed of the simple message. And when we don’t, that’s a giant red flag to others that something isn’t right. Combined with natural surveillance, natural access control makes it easy for everyone to identify suspicious behavior and note the individual doing it.

It’s good for you and your home or business. It’s bad for those looking for an easy target!

You would be surprised how differently people behave when they know they’re being watched.

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By Ryan Kaullen, Field Services Manager at Kenton Brothers

In the fall of 2022, Kenton Brothers performed a video monitoring installation with a large, regional banking customer. They were having issues with how their employees were being treated verbally and sometimes physically at their tellers’ stations. The theory behind the installation was that if people can see themselves on camera and see how they are acting, then perhaps they wouldn’t act poorly. And if it worked, it would reduce these incidents in the work place and make their employees feel safer and happier.

Commercial Video Surveillance - Customer Monitors Commercial Video Surveillance - Customer Monitors

Viewing Monitors = Safer Work Places

The results of the install have been extremely positive. The results were so positive that Homeland Security has since told our customer that this should become a standard across all of their banking footprints. Not only has it stopped violence against the bank employees, it also cut back on fraud as these monitors catch different angles, angles that overhead cameras don’t capture.

Kenton Brothers has been commissioned on several more of these projects for our bank customer and moving forward they will start unrolling them at their other branches.

The video from these monitors is housed within the customer’s video management system (VMS) and can be viewed within the VMS client software. (And their existing storage and retention policies dictate how long the video will be available.

Commercial Video Surveillance - Customer Monitors Commercial Video Surveillance - Customer Monitors

What does it take to do this install?

The installation of the monitors is relatively easy. The monitors can be mounted in many different spots with various angles depending on the end goal. Typically, the install of the cable and monitors is a two day install. During that time, the individual teller stations will be non-operational for an hour or two, so the down time isn’t extensive. Of course pricing is dependent on the number of monitors and number locations.

The bottom line is that this commercial video surveillance monitoring solution captures different angles, puts people on camera and changes their behavior in positive ways. This directly affects the safety and security of the employees and the facility.

For more information, please give us a call!

Why Physical Security has to be part of the convergence discussion of OT/ICS security.

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By David Strickland, Vice President of Kenton Brothers

Why Physical Security has to be part of the convergence discussion of OT/ICS security. There is a real buzz in the security world right now around securing Operational Technology (OT) and Industrial Control Systems (ICS). This buzz comes from two sources: companies and organizations that are being attacked through cyber security and physical attacks, and government agencies trying to get information broadcast to counter these threats. Threat levels have been increasing over the last few years and the cost of these attacks have risen to devastating levels.

According to CISA, in the first half of 2022 there were at least 22 reported large impact attacks on critical infrastructure leading to billions of dollars in losses. As the second half of 2022 numbers are being compiled, the sense of urgency to shore up the vulnerabilities is at an all time high.

How is OT security different than IT Cybersecurity?

IT – Information technology is just that. It is the transfer of data or information through physical appliances such as routers, switches and servers. Security for this technology centers around the prevention, detection and mitigation of attacks from software.

OT or Operational Technology is the manipulation of real world physical devices such as pumps, valves and controls through software or human interaction.  These are called Industrial Control systems. In contrast to IT cybersecurity attacks, the outcomes of successful OT / ICS  attacks include the potential to impact human safety and damage physical equipment. For example, taking any industrial processes OT / ICS equipment offline for extended time periods. This can be done through software or physical attacks known as sabotage.

Many organizations point to the Purdue Model for protecting OT and ICS. 

Why Physical Security has to be part of the convergence discussion of OT/ICS security. The Purdue model, created in the 1990’s is a comprehensive look at protecting ICS and has been the standard for many years. The Purdue Model has five zones that are considered when creating a robust security model. Yes, this model is the current standard, but in our opinion does not adequately address physical security.

Cybersecurity of IT, IIT (Industrial IT) and OT systems is still a very high priority.

A recent comprehensive report provided by the Department of Homeland Security (DHS) pointed out a few concerns. “Many organizations lack visibility into their complete OT environments, including IT/OT interconnections and supply chain dependencies. Cybersecurity is overwhelming for organizations and entities with small staffs and budgets. As a result, many are not able to achieve the cybersecurity posture required to adequately secure their IT/OT infrastructure. The majority of legacy OT equipment was never designed for internet connectivity, and may not easily be replaced, making it increasingly challenging to secure in converged environments.”

We must not make the mistake of ignoring the real probability of physical attacks on these same organizations that are overwhelmed with cybersecurity.

“A top priority must be to prevent unauthorized physical access, damage and interference to the organization’s information and information processing facilities. Essentially a key aspect of this standard is to implement effective access control and protection of systems and equipment from damage.”

Physical Security for the OT Starts here:

Policies and Procedures:

Why Physical Security has to be part of the convergence discussion of OT/ICS security.It’s a well-known fact that most breaches (95%+) are a failure of procedure or policy over systems. A good red team will tell you that their most effective weapon for entry is a poorly trained or poorly disciplined employee. Polices and procedures must be created, trained, followed and tested constantly.

Establishing your perimeter:

As with most things involving physical security, you must start with a strong perimeter. This perimeter must be extended as far as physically possible. Access should be granted to only authorized personnel that have been through proper background checks and assigned clearance based on their job function. The perimeter is your best chance at early detection, reaction and mitigation.

Access Control:

Only authorized personnel with the proper clearance and certifications should ever be allowed access to your OT systems. These authorized personnel should constantly be vetted. Many organizations don’t remove terminated employees from this list quickly. No visitors or vendors should ever be allowed access without proper vetting and escort. Your access control systems should be set up in concentric circles with stronger policy the closer you get to critical infrastructure. All access control devices should be kept in proper working order and updated with proper firmware and cyber security practices.

Alarms:

Why Physical Security has to be part of the convergence discussion of OT/ICS security.Too many times we see organizations practice poor alarm management. Alarms in any form (Fire, Access Control, Intrusion Detection, Car) should never be ignored yet many times are. OT devices are vulnerable to physical attack and to things like flooding, fire and electrical damage. A system alarm can help bring immediate attention if properly managed.

Surveillance:

Who inspects the inspector? Your IP video surveillance system. It keeps honest people honest and identifies those who are not. Critical infrastructure devices should have surveillance on the device itself and the human interaction point. This of course is on top of all perimeter entrance areas and key points throughout your property.

Knowledge and Cooperation:

The United States can leverage an existing body of knowledge to secure OT infrastructure. Prioritizing and applying these best practices, recommendations, and standards more broadly, in a comprehensive and accelerated manner, would strengthen security and achieve strategic outcomes.

Kenton Brothers Systems for Security stands by to do our part. Please let us know how we can help your organization.

Physical Security as a Service? It’s Time!

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By David Strickland, Vice President of Kenton Brothers

Physical Security as a ServiceKenton Brothers Systems for Security has been in business since 1897. This year we are celebrating our 125th year! Over that time, we’ve seen our industry innovate and transform several times. Currently, we are at another crossroads of evolution and innovation.

Traditionally, organizations have developed and generated their own internal physical security teams… one person or policy at a time. As their needs grow, so would their team. This team worked hard to stay on top of the regulations required of them as well as the technology available to them to meet those regulations. They would enhance capabilities based on the threats they faced, and manage the risk the best they knew how.

Many of the systems internal security teams traditionally invested in have become more and more complex and even introduce new risks with the convergence of IT/OT security and physical security considerations. This pressure to keep up with modern technologies and the threats they bring has become a real strain on resources. This, coupled with a very low labor pool, has led to some great conversations with our customers.

The Need for Physical Security as a Service

Over the last two years, Kenton Brothers has been approached by companies and organizations from many different industries. They want to know more about what we offer to help support getting them out of this downward loop. We quickly noticed that many of these customers’ needs analysis meetings carried the same theme. “There just aren’t enough resources to go around. With current personnel levels, there’s just no way to cover everything correctly.”

After several interviews, the pattern appeared and these valued customers needed support in the following ways:

  • Physical Security as a ServiceAdministration of Access Control, IP Video surveillance, Intrusion Detection system
  • Hosting and Managing of Access Control, IP Video surveillance, Intrusion Detection system
  • Policy and Procedure creation
  • Personnel Training
  • Physical Inspections and Maintenance
  • Alarm Management
  • Cleaning and Repairing equipment
  • Firmware and End of Life Management
  • Forensic Discovery and Preservation
  • Technology Selection
  • Future planning
  • Red team testing

An additional question was raised. “Would Kenton Brothers be able to take over the day-to-day running of our systems?” The answer is YES.

Case Study

In one scenario, a customer was losing their System Administrator soon after losing their Director of Security. This left no one to manage their physical security systems. This company is in a highly regulated industry and wasn’t able to find a replacement internally or manage the system correctly on their own in the time given. With three days notice, we went to work supporting our customer. We also created operating procedures for the tasks needed to successfully manage the following areas:

Immediate:

  • Physical Security as a ServiceOnboarding and offboarding employees
  • Issuing credentials, assigning to user groups
  • Managing alarms and system messages
  • Preserving video evidence forensically
  • Running daily checks of access control and video Systems
  • Daily updates to system communications that are shared with IT and executive teams

Secondarily:

  • Working with IT and executive management to communicate the state of system
  • Create polices and procedures for new staff taking over
  • Inspecting system to determine firmware status and Cybersecurity risk

We were able to create a part time Managed Service Agreement (MSA) that dedicated three hours a day to our customer. The agreement allows for additional hours for special projects such as a new location being built that will need to be onboarded in the next few weeks.

At Kenton Brothers, Partnerships and Innovation are core values. Partnerships have to be WIN/WIN and this was definitely the case in this situation. The Innovation came when the company decided to change the position they’re trying to replace by keeping future duties in Kenton Brothers’ hands.

Physical Security as a Service? Yes. If that sounds interesting, we would love the chance to work with your team to explore the idea and what it could mean for your organization. Just give us a call!