electronic access control

What is a “Master Key System” and why should I care?

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Master Key Systems

By Courtney Emra, Lead Customer Service/Sales Assistant and Ryan Kaullen, Field Services Manager at Kenton Brothers

A master key system is made up of a group of locks, and the keys that operate them. They’re related in a hierarchy with one key at the ‘top’, which will fit into many locks; and many keys at the ‘bottom’ which may only fit into one lock. The fewer master key levels, the more secure the system.

A master key system allows you to know which employees have physical access to which portions of your building(s) or secured areas. These systems are designed to prevent unauthorized duplication of keys. As part of a master key plan, you designate which employees have the administrative capability to request a duplicate key or rekeying.

Whether your business is large or small, a master key system is a great addition to an existing credential-based access control solution for protecting your people, property, and possessions.

Master Key System Process

The process of setting up a master key system involves a series of critical steps to make sure your company is secure.

First, Kenton Brothers will come out and do an evaluation of your facility. This will help determine if your existing door hardware will work with a master key system and how you currently secure the facility or room in question. Next, we go over the master key plan together. This allows us to understand the hierarchy of your staff and the appropriate access for each. This authorization list tells Kenton Brothers who can request a key to be made, report a key that is lost or stolen, request technician service, etc.

Finally, once this information is gathered, we present the new key plan as well as a map that is marked to show which keys go to which access points. From there, we order the necessary parts and products for installation and schedule an installation date.

Door Hardware Additions

A common question we hear is, “How do you tie restricted cylinders with adequate hardware to match securing my facility?” Kenton Brothers has options!

Grade-1 or Grade-2 hardware are the best options from the top manufacturers in the industry. Grade-1 not only is the top for commercial installations, but it also increases security from vandalism and heavy usage. (Like exterior doors with a higher traffic flow in and out.) Grade-2 meets light commercial and is more than enough for residential scenarios. (Like interior doors, such as storage closets, HR offices, and lower traffic flow areas.)

Master Key System Maintenance

Tri-FlowThe most critical thing to know when it comes to maintaining a master key system, is to never use WD-40 in the locking mechanism! There’s a specific graphite spray, called Tri-Flow, made for cleaning out master key locks. Kenton Brothers can come on site to take care of that with a maintenance program, or we can sell you cans of the appropriate spray if you want your facility staff to maintain the locks.

Ongoing maintenance of a master key system is important. It’s critical to keep your locks maintained at least annually, especially during the cold and salty winter months.

If you don’t currently have a master key system in place at your organization, we would love to help you set that up! Please contact us and we will have a conversation about your current situation and what it would take to implement a master key system in your office space or across multiple buildings.

Introducing the LenelS2 Elements Security System

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By Courtney Emra, Lead Customer Service/Sales Assistant at Kenton Brothers

At Kenton Brothers Systems for Security, it’s important that we partner with the best solution providers in the industry. LenelS2™ is one of those providers.

LenelS2 ElementsLenelS2 is a leader in advanced physical security solutions, including access control, video surveillance and mobile credentialing. Their products, systems and services tackle the evolving needs of some of the world’s most demanding organizations. They provide a security backbone with deployment options that incorporate multiple technologies including mobile, cloud, artificial intelligence and cybersecurity. Their open architecture supports hundreds of third-party system interfaces that extend the capabilities of many security management systems.

The LenelS2™ Elements™ system is a comprehensive, yet simple, unified access control and video management solution built for the cloud. From single-site access control and video surveillance to more complex systems, the Elements system contains all the key ingredients for an effective and scalable, cloud-based solution; providing businesses with a brand-new security option that’s as simple as it is essential.

Perfect for Small and Medium-Sized Businesses

LenelS2 Elements ArchitectureThe Elements security solution is perfect for small to medium-sized businesses or satellite locations that need secure workplaces, but may not have permanent IT staff or security professionals. Easy to operate and maintain, the Elements system provides hassle-free, effective security that allows businesses to focus on more important things — like running their business.

Updates and enhancements are pushed in real time, reducing costly site visits. This makes budgeting more predictable and helps keep capital expenses down. Mobile first, the system can be accessed at any time, from anywhere. As the only unified access control and video management system that integrates with the OnGuard security management platform, the Elements solution can expand to meet a growing business’ needs.

LenelS2 Elements Checks All the Boxes

  • Cloud Based
  • Ideal for small and medium businesses
  • Easy to budget, get predictive monthly billing
  • Browser based user experience
  • No need for IT or security personnel

 

Active Shooter: Real world stories about lockdowns in schools saving lives.

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By David Strickland, Vice President of Kenton Brothers

On November 14th, 2017 at 7:30 am, shots ring out near Rancho Tehama Elementary in Northern California. It’s an all too familiar but tragic scenario these days. One moment children are playing on a full playground, the next, panic, confusion and the succession of two more shots. This time however, the outcome is different than some of the other school shootings you may have heard about.

The staff members of the elementary school went into lockdown mode and followed the procedures they’d practiced and drilled multiple times. The staff knew what to do, and they did it in the face of true and present danger.

The secretary immediately sent out the signal for LOCKDOWN. 

Lockdown ProtocolsStudents were rushed into the building by staff members. Family members still present in the school yard were corralled by school support personnel. Teachers and staff members locked their internal doors and barricaded external doors. They huddled in their rooms away from the windows and out of the line of sight of the shooter. Hugging each other and the most solid wall in their classroom for safety.

Within seconds, two-thirds of the school was in lockdown. An then the shooter drove his pickup truck through the school fence and barreled toward the front entrance. The school custodian was busy getting parents into the school. He paused to look and see how far away the shooter was and, “looked the shooter in the eye as the shooter shot at him.” After the shot rang out, “The shooter was struggling with his weapon at this time. The gun appeared to be jammed, and he was having trouble loading ammunition.”

The gun jamming bought the staff, kids and parents precious seconds to finish their lockdown procedure. Everyone made it inside and all access to the school rooms and offices was now secure. The shooter, now fully loaded, entered the middle quad of the school 8 seconds later.

“The school secretary recognizing the threat made all the difference between 100 kids being around today and dozens being shot or killed. Those eight seconds were critical!”

The shooter was angry and frustrated and began to shoot into the classrooms and offices. In between shooting, the gunman tried to get into classrooms and the main office, but was unable to gain entry. He checked the bathroom, which was open but empty.

One 6 year old child was injured but survived and no one was killed. Six minutes after the shooting started, the gunman drove away. Hundreds of lives were changed forever, but everyone survived.

The Rancho Tehama Elementary School staff had practiced drills and executed lockdowns before, so even though they’ve never had an active shooter on campus, they knew what to do. It had become second nature.

The superintendent said, “The lockdown procedure was implemented flawlessly. The reason that we have a situation where I have one student injured on campus and nothing worse happening on campus is because of the heroic actions of all members of my school staff.”

Oxford High School in 2021

Lockdown ProtocolsThe same techniques and lockdown training were used in Michigan at Oxford High School on November 30, 2021.   Just after lunch, shots rang out inside the school in the main hallway. A 15 year-old student opened fire on his classmates. School staff, students and parents in the school that day followed the LOCKDOWN call and began to follow their training. “They had drilled this exact scenario so much that everyone knew exactly what to do next.”

In the hours after the shooting outside Detroit on Tuesday, Oakland County Sheriff Michael Bouchard said that without the measures taken by students, the tragedy would have been worse. “It is also evident from the scene that the lockdown protocols, training and equipment Oxford schools had in place saved lives.”

David Riedman, lead researcher on the K-12 School Shooting Database, said that the lockdown procedures that were deployed in Oxford, in which students sheltered and stayed out of sight, “absolutely saved lives.” The training that appeared to be on display in Michigan is similar to what students all over the country are taught, he said.

LOCKDOWNS took on new meaning during the heights of the COVID-19 Pandemic. 

Lockdown ProtocolsIn the physical security world, lockdowns mean locking down a building so that no one can enter or leave for a period of time. The location stays locked down until an all-clear signal is given. This seems like a pretty straight forward premise. It is – IF you plan correctly and have the right systems and procedures in place to make a LOCKDOWN effective.

Kenton Brothers uses several access control platforms to make it easy and quick to lock down a school. When a panic button is pressed, all the school doors lock. And alarms and mass communications go out audibly through speakers and electronically through mobile devices and computers throughout the school.

One of our manufacturers, Gallagher, allows you to not only lock down the school, but also send out emergency messaging to any staff members or parents who are not at the school. This would allow them to stay away or help support police in their efforts to bring the situation under control. Gallagher also has the ability to remotely muster or check off each person from a pre-determined list to be sure 100% of the people on-site are accounted for. This is a powerful benefit in the aftermath of these incidents.

Police can also remotely operate and IP Surveillance cameras in the building to gain situational intelligence on the location of the shooter and the direction they’re headed. This is just one example of how these security systems can help support the training, processes and procedures during a Lockdown situation.

Kenton Brothers Systems for Security helps guide schools and other entities through the process of identifying risks around active shooters and the techniques in protecting your people, property and possessions. Kenton Brothers’ qualified consultants will perform a no cost physical security assessment with recommendations for security system components, processes and procedures that will help prepare your staff. Just give us a call.

Additional Resources

CISA K-12 School Security Guide, 3rd Edition

Red Team Testing: It’s the 1992 “Sneakers” movie in real life in 2022.

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By David Strickland, Vice President of Kenton Brothers

1992 Sneakers Movie Poster

The 1992 movie Sneakers, starring Robert Redford and Dan Aykroyd, was about a Red Team that was hired to break into companies all over San Francisco.  They were hired by the same companies they were trying to break into. This was done to test their security measures (both Physical and Cyber) – What we like to call “convergence” these days.

Robert Redford’s Red Team was made up of both physical security experts (a thief and a federal agent) and cyber security experts (a hacker and electronic technology expert). Their mission was to test and penetrate the defenses of the target company to point out any weaknesses. If vulnerabilities were found, the company could shore up their defenses and make their company more secure.

Fast forward 30 years to 2022. The Red Team Testing technique is still in full swing.

Red Team Testing is still the pinnacle of testing your security systems so that you can determine your risk of exposure. The Red team will look at every aspect of your convergent security systems and create a detailed report on your weaknesses.

Red Teams ask the question – What would happen if your company was faced with some of the following scenarios?

  • Active Shooter
  • Cyber Attacks (Internal and External)
  • Industrial Espionage
  • Theft (Physical, Digital, Intellectual Property)
  • Sabotage
  • Power outage
  • Mass Casualty event (Weather, explosives, Chemical)
  • Pandemic
  • Work Place Violence

Here are a few of the techniques Red Teams will use to test your company’s exposure level:

Physical Security Penetration Testing:

Red Team TestingRed Teams will test physical penetrations with your company’s physical assets (buildings, vehicles, networks, people) and measure the company’s response and how long it took to detect and act on those tests. They will measure the effectiveness of your policies and procedures and how they affect your deterrence and detection systems.

The Red Team will pose as employees or service providers to gain access to your company’s inner workings. They may also attempt to break into see what is possible and if they get caught. They’re looking for assets they can compromise and gain access to while on the inside.

Did your coworker leave proprietary information on a white board for all to see? Did everyone sign out of their workstations? Are your access control doors propped open for easy access? If someone unplugged one of your surveillance cameras and plugged it in to their laptop, could they gain access to your network? Can they connect a thumb drive to your server? Could they sneak a weapon in? Have all of your Internet of Things (IOT) devices had their default usernames changed? The list is long.

Cyber Security Penetration Testing

Where physical penetration testing might seem like a hammer, think of cybersecurity testing as a scalpel. Red Teams utilize web application attacks, such as cross-site scripting, SQL, piggybacking, injection and backdoors, to uncover a target’s vulnerabilities. Testers then try and exploit these vulnerabilities. These types of risk include stealing data, intercepting private/confidential traffic, asset discovery, exploitation and complete shutdown. As we all have become aware, Ransomware is a true and present threat to every size of business.

In the complex cybersecurity landscape, penetration testing has become a must for most industries. In many, in fact, it’s required by law.

For instance:

  • Health organizations ensure healthcare data security under HIPAA
  • Financial institutions test for FDIC compliance
  • Businesses accepting or processing payment cards must comply with Payment Card Industry standards
  • Critical infrastructure entities must follow guidelines outlined by NERC

Even businesses that might think they don’t have any valuable information to protect could be at risk of someone trying to take over the network, install malware, disrupt services, and more.

The End Game

What does all this sneaking around mean and why should you care? Red Team Testing allows you to identify and exploit your security weaknesses without the impact of debilitating consequences. From a Red Team’s report, you can adjust your response to the threats that you see as your biggest exposure. You’ll have the ability to identify specific weaknesses and the best approach for shoring them up.

Breaches Happen Every Day – Here’s an example.

One story about a Red Team that comes to mind was about a team that created malware laced thumb drives. And they labeled them with the contracted company’s logo to make them look official. The Red Team followed several employees to a local convenience store and would drop these thumb drives by their car door when the employee would enter the store. When the employee would come back, they would see the logo and thumb drive and assume they had dropped it. They would dutifully pick it up and bring it back to work with them. Curious about what was on the thumb drive, they would insert it in the USB port on their workstation and physically introduce malware to their cyber network. Game over.

This is a great representation of the techniques a red team employs to gain access. They used social engineering to “hack the employees” and defy the policy of no outside USB connections on the network. It seems innocent enough to the employee, however the vulnerability was able to exploit the banking information of a large regional bank. Fortunately, this was a test. Only a test.

Security Systems and Processes have the best chance for success when they’re working in unison. You may have the best security system in the world, but if you forget to arm it, it’s useless. Red Team testing allows you to test both systems and processes.

Interested in how this testing could help your organization? We can help! Please reach out today and we will discuss exactly how Red Team testing can increase the protection of your business.

Start Strong, Finish Strong – 1 Customer, 9 Schools, 5 Different General Contractors

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By Ryan Kaullen, Field Services Manager at Kenton Brothers

Start Strong, Finish StrongEarly May of 2021, Kenton Brothers was notified that we had won a commercial security project for a local school district that included 9 different school remodels with access control additions to each of the remodels. Included in the project were IP based intercoms, door release functions, web relay interfaces, and ADA integrations.

Kip Phillips was assigned as the Project Manager and I knew right away he had to Start Strong and Finish Strong because of several unique scenarios within the project.

Some of these potential challenges included:

  • Kenton Brothers was contracted directly with the school district and not the General Contractors
  • There were 9 different timelines that may or may not align depending on other trades
  • There were part logistics issues due to supply chain problems
  • Coordination with the General Contractors to ensure we installed our equipment at the right time

Kip knew that being properly prepared would allow him to maintain control of the project and be able to ensure its timely completion.

Relationship is Crucial in Complicated Projects

Start Strong, Finish StrongKenton Brothers prior relationship with the school district allowed us to not only win the job but also design exactly what the customer was needing.  Coordination began from there to align the timeline put out by the General Contractors to match what we were installing. Due to COVID, getting the parts we were contracted for took longer than normal. But there were also wait times on the parts that were needed from other trades to complete the projects.

Kip was in constant communication with everyone involved. Checking to see when parts were going to be delivered, getting them in our techs hands, and making sure the doors were in and ready for us to install the parts.

Timelines were a huge coordination component of this project. As doors and frames arrived, we had to get wiring in place so we wouldn’t get sealed out of physical places we needed to be. Sometimes, the notice that a door and frame had arrived was communicated to us the same day it was going to be installed. (Labor nightmare.) Kip had to shuffle a tech (or techs) off of one job and race over to the school district to make sure wiring was put into place quickly and correctly.

Start Strong, Finish StrongA lot of what Kenton Brothers had to do was contingent on other trades getting their work in place before we could do our work. This reality put us in a major time crunch to complete everything by the start of the school year.

Doing the Work

Kip was able to manage hundreds and hundreds of man hours spanning just a few weeks. He was able to keep everything in perspective by scheduling and organizing the techs efficiently. They knew what their tasks were each day, and they received the parts they needed.

Kip regularly attended weekly construction meetings to stay on top of everything and he provided feedback to the General Contractors, always being mindful of our deadlines. Being in constant communication with the techs, the school district, and the GCs allowed him to know where the projects stood at all times.

It helped that Kenton Brothers also had senior techs on the project… this allowed for good feedback back to Kip and our customer. The communication, the coordination, the anticipation of needs, and the strong project management allowed this project to finish successfully and on time. Our customer is happy!

This project properly aligned with the #KBWay of protecting people, property, and possessions. And we love the satisfaction of completing a project that will help the school district protect the kids and staff that work and learn in their buildings every day.

Start Strong, Finish Strong Start Strong, Finish Strong